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Return/Refund Policy: All sales are final. We do not offer refunds or exchanges for incorrect purchases or a change of mind once the product has been cut or digital products have been delivered. The colour of products as depicted online cannot be guaranteed by Sew & Sews due to variances beyond our control, such as computer monitor settings. Please call us directly at (306) 453-2562 Monday - Saturday 10:00 AM to 5:00 PM CST if you were sent the wrong item or there is an issue with your order. Privacy Policy: • Providing personal information is not mandatory to use our website. We collect personal information, such as names, addresses, email addresses, etc., only when voluntarily submitted by our visitors. This is used only for the purpose defined at the time of collection unless you permit us to use it in another manner. Providing your information on our website will not result in unsolicited emails. We will never share your personal information with third parties (apart from those identified in this Privacy Policy) nor transfer your personal information internationally. • Your personal information is not used to make automated decisions. • You are responsible for maintaining and promptly updating your personal information for accuracy and completeness. You have the right to remove your personal information from our database if requested. • You are responsible for all actions taken with your username, email, and password. We recommend you do not share such information with third parties. • Our store is hosted on RainRetail, and we have a Data Processing Agreement in place. RainRetail provides us with an e-commerce platform and add-ons that allow us to sell our products and services to you. Your order information is stored on RainRetail’s data storage databases and the general RainRetail application, and our policy is to be read together with RainRetail’s privacy policy. RainRetail stores your information on a secure server behind a firewall with encryption through the Payment Card Industry Data Security Standard (PCI-DSS). • We use Google Analytics to obtain anonymized data about our website (such as unique visitors and the number of visits). Google Analytics stores this anonymous data for a period of 26 months in accordance with its policy, following which it is deleted. • Our online store is powered by RainRetail, which uses cookies to provide a personalized shopping experience. A cookie is a small file that is downloaded onto your computer when you visit a website. It allows us to recognize and tailor our website to you and won’t harm your computer. • When you click on links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Terms of Service: By placing an order via this website, you warrant that you are of legal age to form a binding contract. You undertake to provide true, accurate, current, and complete information about yourself as prompted by the Website's registration forms. You undertake that you are the authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods you are ordering. If you provide any information that is untrue, inaccurate, not current, incomplete (or becomes untrue, inaccurate, not current or incomplete), or if you are not the authorized user of the credit or debit card or we have reason to suspect such information is inaccurate or incomplete or the payment method unauthorized, we have the right to suspend or terminate your use of the website and refuse any and all current or future use of the website. You are responsible for maintaining the confidentiality of your account details and password and restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You agree to notify us of any misuse or breach of security. The colour of fabrics, as depicted online, cannot be guaranteed by Sew & Sews due to elements beyond our control, such as variances in computer monitor settings. We will do our best to describe our products accurately. Fabric price for our online store is set separately from our physical store and may therefore differ from the in-store price. This is due to many factors, including changing currency rates and handling & administrative costs. We do not offer refunds or reimbursement if you find the same fabric at a lower price in-store. We will endeavor to supply all orders placed and accepted on the website; however, order placement and acceptance do not constitute an obligation on us to supply until you receive confirmation of your order from us. Please note that the use of affiliate/promotional discount codes cannot be used in our bricks and mortar retail store unless otherwise stated at the time of issue. Shipping Policy: Currently, we use Canada Post for our shipping. If your package is delayed or damaged during shipping, and for shipping insurance info, please refer to their website. Canada Post Our new shipping rates are as follows: Standard & Expedited shipping (3-14 days across Canada, including processing time) $23.00 Free Standard Shipping for orders over $200.00 before taxes Shipping to the USA will be calculated based on the order at the checkout